Privacy Policy – Office Cleaning Perth
These Terms of Service (“Terms”) govern your use of the website and services provided by Office Cleaning Perth, a brand of Precimax Facility Group Pty Ltd, an Australian owned and operated business located in Perth, Western Australia.
By accessing our website, requesting quotes, or engaging our professional office cleaning services, you agree to be bound by these Terms. If you do not agree with any part of these terms of service office cleaning perth, you should not use our website or services.
These Terms constitute a legally binding agreement between you and Office Cleaning Perth. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
Introduction
Office Cleaning Perth provides professional office cleaning services to businesses throughout Perth and surrounding areas in Western Australia. We understand the importance of protecting your personal information and are committed to maintaining the highest standards of data protection and privacy.
This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our business, whether through our website, email, phone, or in-person consultations. By using our services or providing us with your personal information, you consent to the collection and use of your information as described in this policy.
We are bound by the Australian Privacy Principles, which regulate how we collect, use, store, and disclose your personal information. This policy explains your rights regarding your personal information and how you can contact us if you have any concerns or questions.
Information We Collect
When you contact office cleaning perth services or use our website, we may collect the following types of personal information:
Contact Information:
- Full name
- Email address
- Phone number
- Business name and position
- Office address and location
Service-Related Information:
- Cleaning requirements and preferences
- Office size and layout details
- Preferred service schedules
- Special cleaning instructions or requests
- Billing and payment information
Website Usage Information:
- IP address and browser information
- Pages visited and time spent on our website
- Referring websites and search terms used
- Device type and operating system
We collect this information through various channels including our website contact forms, email correspondence, phone conversations, and face-to-face meetings during consultations and service delivery.
How We Use Your Information
We use your personal information solely for the purpose of providing you with professional office cleaners perth services and related business activities. Specifically, we use your information to:
Service Delivery:
- Provide accurate quotes for office cleaning services
- Schedule and coordinate cleaning appointments
- Deliver contracted cleaning services to your office
- Communicate about service updates or changes
- Process payments and maintain billing records
Business Operations:
- Respond to your inquiries and customer service requests
- Improve our services based on your feedback
- Maintain records for quality assurance purposes
- Comply with legal and regulatory requirements
- Send service-related communications and updates
Website Improvement:
- Analyse website usage to improve user experience
- Monitor website performance and functionality
- Understand how visitors interact with our content
We will only use your personal information for the purposes for which it was collected, or for related purposes that you would reasonably expect, unless we have your consent or are required by law to use it for other purposes.
Sharing of Information
Office Cleaning Perth is committed to protecting your privacy and will never sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
Service Providers: We may share your information with trusted service providers who assist us in delivering our office cleaning perth services, such as scheduling software providers, payment processors, or cleaning supply companies. These providers are contractually bound to protect your information and use it only for the specified purposes.
Legal Requirements: We may disclose your personal information if required by Australian law, court order, or government regulation, or to protect our legal rights, property, or safety, or that of our employees, customers, or the public.
Business Transfers: In the unlikely event of a business sale, merger, or acquisition, your personal information may be transferred to the new owners, subject to the same privacy protections outlined in this policy.
With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.
Cookies & Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device that allow us to recognise your browser and capture certain information.
Types of Cookies We Use:
- Essential cookies that enable basic website functionality
- Analytics cookies that help us understand website usage patterns
- Performance cookies that improve website loading times
- Functional cookies that remember your preferences
We use Google Analytics and similar tools to monitor website performance and user behaviour. This information is used in aggregate form and does not personally identify individual visitors. You can control cookie settings through your browser preferences or opt out of analytics tracking.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, use, disclosure, or destruction.
Security Measures Include:
- Secure servers and encrypted data transmission
- Access controls and authentication systems
- Regular security assessments and updates
- Staff training on privacy and security practices
- Physical security measures for document storage
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining reasonable security measures in accordance with Australian privacy principles.
Access & Control of Your Information
Under Australian privacy law, you have certain rights regarding your personal information. You can:
Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccurate or outdated information.
Deletion: Request deletion of your personal information, subject to legal requirements .
Restriction: Request that we limit how we use your information.
Portability: Request a copy of your information in a portable format
To exercise these rights or if you have concerns about how we handle your personal information, please contact us using the details provided in the Contact Us section below. We will respond to your request within a reasonable timeframe, typically within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will post the updated policy on this page with a new “Last Updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Changes to This Policy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Privacy Officer Office Cleaning Perth (Precimax Facility Group Pty Ltd) Email: [example@domain.com] Phone: [(234) 567-8912] Address: [201 Charlotte St, Brisbane City QLD 4000, Australia], Perth, Western Australia
We are committed to addressing your privacy concerns promptly and working with you to resolve any issues regarding your personal information.
For more information about privacy rights in Australia, you can also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
